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Disability band reduction

Coronavirus: Council Tax

Council Tax payers who pay their council tax instalments over 10 months can contact us and we will extend their payments to 12 months in the financial year. Please call us on 01283 508030 or email council.tax@eaststaffsbc.gov.uk to extend your instalment payments.

Council Tax payers who receive Council Tax Reduction due to receiving low incomes will soon be entitled to a reduction in their Council Tax via the Hardship Fund recently announced by Government.

We collect Council Tax on behalf of Staffordshire County Council, Fire, Police and Parishes. It is vitally important that Council Tax payers continue to pay in accordance with the instalments shown on their bills so that local services can continue to be provided and vulnerable people in our society can be supported, especially during the current pandemic.

Disability band reduction is a scheme that gives help towards your council tax bill if you satisfy certain criteria. If you can answer 'yes' to any of the following questions you should make a claim for a disability band reduction immediately (please note that you do not need to answer 'yes' to all three questions).

  1. Do you, or someone living with you, need a room to meet special needs arising from a disability?
  2. Do you have an extra bathroom or kitchen to meet special needs arising from a disability?
  3. Do you have sufficient floor space in your property to allow the essential use of a wheelchair by a disabled person who lives in the property?

You can make a claim by completing the council tax disability band reduction form saving it on your computer and emailing it back to us as an attachment, or by visiting one of our Customer Service Centres in Burton or Uttoxeter.

Please note: If you apply for this discount we will arrange for an officer to visit you. The purpose of the visit will be to assess whether or not you are entitled to a reduction.

If you qualify for this reduction, your council tax charge will go down by one property band. For example, if you currently pay a band C charge, your new charge will go down to a band B charge. If you live in a band A property, your council tax charge will be reduced by 1/9th of the band D charge.

Council Tax Penalties

The Council can impose a penalty if you fail to notify the authority of any changes to your circumstances.

Read more about council tax penalties

Further information

For further information please contact:

Telephone: 01283 508030 - Monday to Friday 9am to 5pm

Email: council.tax@eaststaffsbc.gov.uk

In person: Visit one of our Customer Service Centres in the Market Place, High Street, Burton upon Trent; or the Library in Uttoxeter

Write to us: Revenues Team, PO Box 8045, Burton upon Trent, DE14 9JG