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What if you don't pay your council tax

Coronavirus: Council Tax

Council Tax payers who pay their council tax instalments over 10 months can contact us and we will extend their payments to 12 months in the financial year. Please call us on 01283 508030 or email council.tax@eaststaffsbc.gov.uk to extend your instalment payments.

Council Tax payers who receive Council Tax Reduction due to receiving low incomes will soon be entitled to a reduction in their Council Tax via the Hardship Fund recently announced by Government.

We collect Council Tax on behalf of Staffordshire County Council, Fire, Police and Parishes. It is vitally important that Council Tax payers continue to pay in accordance with the instalments shown on their bills so that local services can continue to be provided and vulnerable people in our society can be supported, especially during the current pandemic.

If you are struggling to pay your council tax bill, contact us straight away. Don't let the problem get worse. You can contact us by:

Email: council.tax@eaststaffsbc.gov.uk

Telephone: 01283 508030 - Monday to Friday 9am to 1pm

Your council tax bill shows you what payments to make and the dates you are required to make your payment by. We must receive your payment on or by the instalment date, otherwise recovery action will be taken against you.

If we have not received your monthly instalment on or before the 1st of each of the months set out on your bill, we will send you a first reminder. The reminder will ask for payment within a further seven days.

If you bring your account up to date, but fall behind again, we will send you a second reminder.

If you don't pay or keep to an arrangement to pay, we will cancel your right to pay monthly. The remaining balance for the year will be payable immediately, and if you do not pay that balance within a certain time, you will be summonsed to appear at the magistrates' court.