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Household Enquiry Form

Coronavirus: Elections

The Police and Crime Commissioner Elections due to take place on Thursday 7th May 2020 has been postponed until Thursday 6th May 2021.

Other ESBC services affected by Coronavirus

Since July 2015 all households across East Staffordshire will have received through the post a Household Enquiry Form (HEF).

What does this mean?

Household Enquiry Form Image

The electoral registration system changed in June 2014 to a new system of Individual Electoral Registration (IER).

Previously, the 'head of household' was responsible for registering everyone who lived at an address, but now every individual is responsible for their own voter registration. 

To register, you will need to provide a few more details, including your National Insurance number and date of birth. This helps make the electoral register more secure.

You can now register online at www.gov.uk/register-to-vote. Paper forms can also be downloaded from this website and returned completed to the address provided in our contact details or by phoning us on 01283 508376.

Remember every time you move address you must re-register at your new address.


An annual canvass of electors is conducted each year to update household details in preparation for publishing the Electoral Register. We require a Household Enquiry Form (HEF) to be completed and then each resident will need to apply to register.

Frequently Asked Questions

What is the Household Enquiry Form?

The Household Enquiry Form includes the information we hold from the current Electoral Register about people living at a particular address.

Why have I been sent a Household Enquiry Form?

We don't have up-to-date records of some households, and need to find out who lives there and who could be eligible to vote.

We've sent households like this a form called 'Who is eligible to vote?' (household enquiry form).

How do I complete the form?

In most cases the Household Enquiry Form has your address printed, 'HEF-P-E' at top right, and at least one person's name In some cases the form may be blank.

Use the form to confirm that the details we sent you are correct, or to tell us if something needs changing.

You also need to include everyone who is eligible to vote if they are not already included on the form.

Questions marked * can't be left blank.

There are people listed on the Household Enquiry Form that don't live here, what do I do?

If anyone listed on the Household Enquiry Form is not living at your address, their name/s should be clearly crossed through.

Do I put down everyone who lives here?

You need to include the name and nationality of everyone aged 16 or over who is resident and eligible to register to vote. If there are no eligible residents, you should state why this is the case.

Do I have to fill in the Household Enquiry Form?

By law, you need to provide the information requested on the Household Enquiry Form.

There is a criminal penalty for failing to provide the information required by the HEF to the Electoral Registration Officer of a maximum of £1,000.

The penalty for providing false information to an Electoral Registration Officer is imprisonment of up to six months or a fine (on summary conviction) of a maximum of £5,000.

Do I need to include my email address and phone number on the Household Enquiry Form?

You are invited to include your email address and phone number on the Household Enquiry Form, but you do not have to. We will use this information only in connection with your registration, and it helps us to contact you if there is a problem.

I have already returned a Household Enquiry Form, do I need to return the registration form I've received too?

You should complete and return the registration form or register online at www.gov.uk/register-to-vote.

The Household Enquiry Form is not a registration form, but instead provides us with information on who lives in your household.

This means we can invite other residents to register to vote if we need to.

Anonymous Registration

The Electoral Administration Act 2006 introduced the ability to register anonymously and your name and address will not appear on the register.

Instead a code is input to the end section of the register for your polling district.

Applicants need documentary evidence of a Court Order or attestation from certain qualified persons to support their application.

Please contact us if you require further information.