Homelessness - Hospital Discharge

Coronavirus: Customer Service Centres

The customer service centres in Burton and Uttoxeter are to close with immediate effect.

If you are homeless or at risk of being homeless please telephone 01283 508120 between 9am and 5pm, or in an emergency outside office hours please ring 01283 508126.

Alternatively you can email the Council at housingoptions@eaststaffsbc.gov.uk and we will aim to respond the same working day.

If you are a Rough Sleeper please call 0800 130 3415. The YMCA’S dedicated Outreach team are available 24 hours a day, if for any reason there is no answer please leave a voicemail with your contact details.

Other ESBC services affected by Coronavirus

Nowhere to live after discharged from hospital?

You should tell the hospital nursing staff as soon as possible so they will know you don’t have anywhere to live after you leave. 

The discharge team may refer you to the Housing Options team at the Council for housing advice.  They can assess your situation and you may be offered temporary accommodation while your application is assessed.

If you have a home already but it needs to be adapted, the hospital will refer you to the Environmental Health team who are responsible for adaptions or Disabled Facilities Grants.