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Planning - contact us

Pre-application Advice

The pre application and enquiry service has TEMPORARILY been SUSPENDED due to the high volume of applications we are receiving. Pre applications for major and strategic developments will continue to be accepted. 

If you are seeking advice on whether planning permission would be required please see our planning guides.

Alternatively you can submit a certificate of lawfulness application. 

To help ensure that your query is directed to the right section, please choose from the list below for further details.

Planning Support Enquiries

  • Do I need planning permission?
  • Planning application validation
  • Fee queries
  • Ordnance Survey map extracts
  • Request a copy of a decision notice
  • Site history searches
  • Is a building listed or in a conservation area?
  • Tree preservation order query
  • Website Queries

Please contact: dcsupport@eaststaffsbc.gov.uk

Alternatively if you wish to speak to one of the Planning Support Team they will be happy to help, please contact the Planning Team on 01283 508606.

Planner/Case Officer

  • Current applications
  • Pre or post application advice
  • Discharge of conditions

Download the Planning Delivery Team Map.

Please contact: dcteam@eaststaffsbc.gov.uk

If you wish to speak to a case officer, please call the planning delivery team on 01283 508605

Planning Enforcement

  • Alleged unauthorised development

Please contact: dcenforcement@eaststaffsbc.gov.uk

Alternatively if you wish to speak to one of the Enforcement Team they will be happy to help, please call:- 01283 508782.

Dealt with by another section within the Council

  • Untidy land
  • Unauthorised advertisements
  • High hedges

Click: enforcement@eaststaffsbc.gov.uk

Call: 01283 508576

Planning Policy Enquiries

  • Local Plan
  • Neighbourhood Plans
  • CIL
  • Conservation

Please contact: planningpolicy@eaststaffsbc.gov.uk

Alternatively if you wish to speak to one of the Planning Policy Team they will be happy to help, please call:- 01283 508611

Customer Services

Customer Service Centres

  • Collect planning forms
  • Collect ordnance survey extracts
  • Pay your application fees

Visit the Customer Service Centre at either Burton or Uttoxeter

Opening Hours

Our opening hours are:- 9am - 5.00pm Monday to Friday for telephone calls

Postal Address

PO Box 8045
Burton upon Trent
DE14 9JG

Other areas you may expect this section to deal with but are dealt with by others

  • Matters affecting the public highway (footpath or road) = Staffordshire County Council

Click: contactus@staffordshire.gov.uk

Call: 0300 111 8000

  • Boundary/ownership disputes. Refer to the land title deeds or contact land registry:-

Click: Land Registry - Birkenhead

Call: 0844 892 1111