Commercial properties are subject to a business rates charge. The amount you pay is calculated by multiplying the rateable value applicable to the property by the appropriate multiplier. The rateable value for the property is determined by the valuation office agency, an agency of HM revenues and customs. The rates multiplier figures, one a standard non-domestic multiplier, the other a small business non-domestic multiplier, are set by central government each year. The rateable value and multiplier figures are shown on the front of your business rates bill. Search for a Business Rates Rateable Value You can search online for the rateable value of a business property. What can I do if I disagree with the rateable value for my business property? Setting the rateable value for a commercial property is the responsibility of the valuation office agency, an independent body. If you require further information on appeals against your rateable value you should contact: The Listing Officer Valuation Office Agency Blackburn House Old Hall Street Hanley Stoke on Trent ST1 3BS Telephone: 03000 505700 or 03000 501501 You can also lodge an appeal online at the valuation office agency's website. Appeal your business rates For further information, please see the appeal your business rates liability page.