Cost of Living Advisor Support

The ‘Cost of Living Advisor Service’ is delivered by Citizens Advice Mid Mercia, and will help individuals or families in need, those on low incomes and those who are experiencing a financial emergency or crisis. The Advisor will be a helping hand, assisting with applications or advice, and referring onto specialist services such as debt advice where necessary.

Key areas of direct support from the Advisor include:

  • Income maximisation, including assistance to make suitable benefit applications.
  • Support to apply for other useful grants or services as may be available at the correct time.
  • Accurate advice on matters such as saving energy, or unnecessary expenditure. 
  • Coordinating use of the personal budget facility to support families, where a specific purchase or payment for the household accessing the service would have a meaningful impact.

The service can be accessed by emailing the name of the person / household needing support,  their phone number and a brief note of the type of help they are looking for to: