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Council tax change of circumstances

Coronavirus: Council Tax

Council Tax payers who pay their council tax instalments over 10 months can contact us and we will extend their payments to 12 months in the financial year. Please call us on 01283 508030 or email council.tax@eaststaffsbc.gov.uk to extend your instalment payments.

Council Tax payers who receive Council Tax Reduction due to receiving low incomes will soon be entitled to a reduction in their Council Tax via the Hardship Fund recently announced by Government.

We collect Council Tax on behalf of Staffordshire County Council, Fire, Police and Parishes. It is vitally important that Council Tax payers continue to pay in accordance with the instalments shown on their bills so that local services can continue to be provided and vulnerable people in our society can be supported, especially during the current pandemic.

Tell us about changes straight away. If you don't, you may end up paying the wrong amount of council tax.

Changes you must tell us about include:

  • If you change your address.
  • If someone in your household dies.
  • If someone aged 18 years and over comes to stay with you for a period of time (this may affect any discounts that you are receiving on your council tax bill)
  • If someone moves out (if this means that you now live alone and are over 18 you may be entitled to a single person discount)
  • If you change your name due to marriage or divorce, or the name on your account is incorrect.
  • If your children leave school.
  • If you or another resident of the house aged 18 years and over goes into care or into hospital for a long period, or are away from home providing care for someone else.
  • If someone aged 18 years and over can now be disregarded as an adult resident of the house.

This is not a full list. If you think a change may affect your council tax, please tell us anyway.

Further information

For further information please contact:

Telephone: 01283 508030 - Monday to Friday 9am to 1pm

Email: council.tax@eaststaffsbc.gov.uk.

In person: Visit one of our Customer Service Centres in the Market Place, High Street, Burton upon Trent; or the Library in Uttoxeter

Write to us: Revenues Team, PO Box 8045, Burton upon Trent, DE14 9JG