Coronavirus: Customer Service Centres

The customer service centres in Burton and Uttoxeter are currently closed.

If you are homeless or at risk of being homeless please telephone 01283 508120 between 9am and 5pm. Outside office hours for emergencies only there is our out-of-hours line if you have nowhere to stay tonight.  This number is listed on the page for the Council’s web page for the Housing Options Team – please read down the page.

Alternatively you can email the Council at and we will aim to respond the same working day.

If you are a Rough Sleeper please call 0800 130 3415. The YMCA’S dedicated Outreach team are available 24 hours a day, if for any reason there is no answer please leave a voicemail with your contact details.

Help and advice if you are looking for a place to live including:

If you are homeless or worried about losing your home we can help.

View your tenants details online, and read through the Landlord Support Package.

Find our more about the Selective Licensing Scheme, Houses in Multiple Occupation and much more.

Information if you're looking to rent in East Staffordshire through social housing or privately.

How you can improve or adapt your home and advice if you have an issue in your property.

Calculate your benefit entitlement, make a housing benefit claim online and report a change in circumstances.