Home > Accessibility Statement

Accessibility Statement

This statement applies to content published on the www.eaststaffsbc.gov.uk domain.

This website is run by East Staffordshire Borough Council. It is designed to be used by as many people as possible. The text should be clear and simple to understand. You should be able to:

  • Zoom in up to 300% without the text spilling off the screen
  • Navigate most of the website using just a keyboard
  • Navigate most of the website using speech recognition software
  • Use most of the website using a screen reader
  • View any videos that we add to this website, ensuring they are accessible to all with audio or written alternatives available where required
  • Read or listen to transcripts of pre-recorded audio files.
  • Access our accessibility toolbar for assistance in language translation, colour schemes, audio playback, search, zoom, dictionary, ruler and text only view.
  • View and understand content where we use colour. We will ensure that the colours used have a sufficient colour contrast and users have the ability to change colour schemes through our accessibility toolbar.

How accessible this website is

Parts of this website are not fully accessible. For example:

  • Some tables do not have row headers
  • Many documents are in PDF format and are not accessible
  • Some pages with Google or embedded maps are not fully accessible. A screen reader is unable to read aloud the contents of the map.

How to request content in an accessible format

If you need information in a different format contact us at communications@eaststaffsbc.gov.uk  and tell us:

  • The web address (URL) of the content
  • Your name and email address
  • The format you need, for example, audio CD, braille, BSL or large print, accessible PDF

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting accessibility requirements contact communications@eaststaffsbc.gov.uk

Enforcement procedure

If you contact us with a complaint and you’re not happy with our response contact the Equality Advisory and Support Service (EASS).

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

Technical information about this website’s accessibility

The Council is committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

Content that’s not within the scope of the accessibility regulations

PDF Documents published before 2018

The accessibility regulations do not require us to fix PDFs or other documents published before September 2018 if they’re not essential to providing our services.

Pre-recorded audio files

The accessibility regulations do not require a transcription for audio files published prior to 23rd September 2020.

Non-accessible content

Despite our best efforts to ensure the accessibility of East Staffordshire Borough Council’s corporate website, there may be some limitations.

Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

The content that is not accessible is outlined below with details of:

  • On the planning explorer, users are not able to skip navigation and move directly to the content. This doesn’t meet WCAG 2.1 success criterion 2.4.1. The Council will work closely with our third party supplier to rectify this issue.
  • Some PDF documents might not be suitable with current assistive technologies because they were not formatted correctly to support accessibility. From 23rd September 2020, PDF documents uploaded to the website should meet accessibility standards. If you require a PDF document in an accessible format please contact communications@eaststaffsbc.gov.uk.
  • Some table headings do not include a scope. This doesn’t meet the WCAG 2.1 success criterion 1.3.1. We are working to add scope to tables or reformat how this content is presented to the user.
  • On the planning explorer, some tables do not include a header. This doesn’t meet WCAG success criterion 1.3.1.

Third party content

Our site includes third party content and functionality.

Depending on our relationship with the third party, we cannot always guarantee its accessibility.

Assessment approach

East Staffordshire Borough Council routinely assesses the accessibility of its website using Silktide automated reporting and benchmarking.