If you lose your emergency accommodation, your emergency options are:
- Can you stay with family or friends?
- Can you stay in a guest house or hostel?
- Have you had to leave your own home due to an emergency - contact your buildings insurance provider to arrange emergency accommodation under your home insurance policy
- Are you a woman who is leaving your home to escape domestic violence? If so, you may be able to stay at a Women's Refuge. Contact the Pathway Project on 01543 676800
- Are you a single person from Staffordshire? Try Reconnect Burton 01283 547211 (very rarely a vacancy)
- Are you a single person with a connection to another district? You may be able to access hostel accommodation in that district e.g.
- Derby hostels, Hostels Access Team, 01332 642150
- P3 Hostel, Swadlincote, 01283 819944
- Nottingham hostels, The Gateway, 0115 876 3300
- Birmingham hostels (if you are aged under 25), The Link, 0121 233 1508
- Birmingham hostels (if you are aged 25+), Hostel Finder, 0345 602 0549
- 90 Hope Street, Hanley, Stoke, 01782 279234
- Salvation Army Hostel, Stoke, 01782 744374
- YMCA Hostel, Stoke, 01782 864500
- Dawn Centre, Leicester, 0116 221 2770
- If you have nowhere to stay, you cannot find anywhere yourself, and one or more of the following apply to you, then the Council can find short-term (interim) accommodation for you whilst it investigates your situation if it has reason to believe you are eligible, homeless and have a priority need such as:
- You have dependent children living with you, or
- You feel vulnerable because of old age, mental illness, disability, physical illness, you have been in care, in the forces, or in custody, you are fleeing violence, or for another special reason, or
- you can prove that you or a household member are pregnant, or
- you need accommodation because of an emergency such as a flood, fire or other disaster, or
- you are 16 or 17 years old and cannot return home
then the Council can find short-term (interim) accommodation for you whilst it investigates your situation if it has reason to believe you are eligible, homeless and have a priority need.
Depending on your circumstances and what is available this may, for example, be a Bed and Breakfast room out of the area. You will be required to make a reasonable contribution to the cost of the accommodation (or to make a valid claim for Housing Benefit).
If you belong to one of the categories listed above, have nowhere to stay, and will accept such accommodation, if at all possible, visit or call Housing Options during office hours without delay so that we can assist you in person;
If you lose your accommodation on a non-working day or after office hours and you have no-where to stay until the next working day, you can speak to our out-of-hours duty officer on 01283 508126 - please call as early as possible from 10am onwards.