The ‘Cost of Living Advisor Service’ is delivered by Citizens Advice Mid Mercia, and will help individuals or families in need, those on low incomes and those who are experiencing a financial emergency or crisis. The Advisor will be a helping hand, assisting with applications or advice, and referring onto specialist services such as debt advice where necessary.
Key areas of direct support from the Advisor include:
- Income maximisation, including assistance to make suitable benefit applications.
- Support to apply for other useful grants or services as may be available at the correct time.
- Accurate advice on matters such as saving energy, or unnecessary expenditure.
- Coordinating use of the personal budget facility to support families, where a specific purchase or payment for the household accessing the service would have a meaningful impact.
The service can be accessed by emailing the name of the person / household needing support, their phone number and a brief note of the type of help they are looking for to: gateway@citizensadvicemidmercia.org.uk