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Private hire operator

Coronavirus: Licensing - Taxis

You should wear a face covering when using taxis or private hire vehicles. A taxi driver or private hire vehicle operator may be entitled to refuse to accept you if you do not wear a face covering.

The risk of transmission is small at 2 metres and where possible, you should maintain 2 metres distance.

If you cannot keep a 2 metre distance, reduce the risk to yourself and others by maintaining a 1 metre distance where possible, and taking suitable precautions.

Follow the advice of the driver. For example, you may be asked to sit in the back left-hand seat if travelling alone. You may want to check with your taxi or private hire operator before travelling if they have put any additional measures in place.

You should use contactless payment if possible, or find out if you can pay online in advance.

Be aware of the surfaces you touch. Be careful not to touch your face. Cover your mouth and nose with a tissue or the inside of your elbow when coughing or sneezing.

When finishing your journey wash your hands for at least 20 seconds or sanitise your hands as soon as possible.

Only travel into, out of and within areas under local lockdown if your travel is essential.


To operate private hire vehicles in East Staffordshire, you need a Private Hire Operator's Licence.  A Private Hire Vehicle Operator Licence may be applied for by a company or partnership.

It is a requirement for all new Private Hire Operators to demonstrate adequate English Language skills and therefore undertake and pass an English Language skills assessment (came into force on the 01 March 2020), prior to submission of your application.

To operate standard private hire vehicles. A private hire vehicle should be less than 7 years old, carry a maximum of 8 passengers. The vehicle must also display door panels including the ESBC Logo, name of operator and telephone number.


£452.00 (5 year operator licence)

£43.00 Knowledge Test

£28.99 (English Language Skills Assessment)

Application form & guidance notes

Attachments required

  • Basic DBS Certificate (issued within 30 days) - a basic DBS status check is required on an annual basis
  • Adequate identification documents i.e., passport or UK driving licence etc


To qualify as an Operator you must:

  • Have no relevant convictions or been determined by the General Licensing Sub Committee to be a fit and proper person
  • pass a knowledge test and English and language skills assessment

Validity & renewals

5 years


Please contact Taxi Licensing in the first instance.



Go to private hire vehicle licences for other application forms in relation to Private Hire Vehicle Operators